Local • self setup
Free Local Doorstep
A no-cost handoff for qualifying local orders when you want the speed and flexibility of handling setup yourself.
- Local service area
- Scheduled delivery window
- No in-home setup
Delivery & setup options
A clear delivery plan—before your mattress arrives.
From free local doorstep delivery to eligible nationwide white-glove service, we match the method to the product, destination, and level of help you want.
- Free local setup & removal on qualifying orders
- Free eligible nationwide white-glove delivery
- Free nationwide UPS/FedEx on most other eligible products
Choose by destination and service
Which option fits your order?
These are the four most common paths. Final eligibility is confirmed using your exact product and delivery address.
Local • full service
Free Setup & Removal
Our strongest local advantage: qualifying orders include placement and setup of the new mattress plus removal of the old mattress.
- Room-of-choice placement
- Mattress setup
- Old mattress removal*
Nationwide • eligible brands
Free White-Glove
Eligible Tempur-Pedic, Sealy, and Stearns & Foster mattresses receive in-home service through the brand or delivery partner.
- In-home appointment
- Placement/setup per service
- Removal only when confirmed
Nationwide • most other products
Free UPS/FedEx
Most other eligible mattresses and sleep products ship free by parcel carrier for a convenient nationwide handoff.
- Tracking provided
- Doorstep parcel delivery
- Customer handles setup
*Old mattress must be sanitary, dry, accessible, and eligible for removal. Product, destination, access conditions, and carrier coverage can change the available service.
At-a-glance comparison
Know what to expect.
| Option | Typical cost | Setup | Old mattress removal | Where available |
|---|---|---|---|---|
| Local doorstep | Free* | No | No | Qualifying local orders |
| Local setup & removal | Free* | Yes | Yes, if eligible | Qualifying local orders |
| Nationwide white-glove | Free* | Per brand service | Only when confirmed | Eligible Tempur-Pedic, Sealy & Stearns & Foster |
| UPS/FedEx | Free* | No | No | Most other eligible products nationwide |
*Eligibility and final service level depend on product, destination, inventory source, and carrier coverage. We confirm your exact option before scheduling.
How delivery works
Four steps from selection to sleep.
- 1
Choose your mattress
Start online or work with a mattress-fitting specialist in a showroom.
- 2
We verify eligibility
We match the product and delivery address to the available service.
- 3
Schedule the handoff
Local teams, brand partners, or parcel carriers provide the applicable timing and updates.
- 4
Prepare the path
Clear access and, when removal is included, have the old mattress ready and eligible.
Before the appointment
A little preparation keeps delivery moving.
Clear the route
Move furniture, rugs, wall décor, pets, and other obstacles from the entrance to the destination room.
Measure difficult access
Tell us about narrow stairs, elevators, gated access, long carries, or other conditions before scheduling.
Strip the old bed
Remove sheets, protectors, personal items, and attached accessories before the team arrives.
Keep removal sanitary
Items must be dry, free of infestation or contamination, and safe for the team to handle.
Delivery FAQs
Questions before you order.
Is local setup and old mattress removal really free?
Yes, for qualifying orders within our local service area. We confirm the address, product, access, and eligible removal item before scheduling.
Which mattresses qualify for nationwide white-glove delivery?
Eligible Tempur-Pedic, Sealy, and Stearns & Foster models can include free nationwide white-glove service. Exact eligibility depends on the product and destination.
Does nationwide white-glove delivery include old mattress removal?
Not automatically. Service varies by brand, carrier, product, and destination. Removal is included only when your order confirmation specifically says it is.
What ships by UPS or FedEx?
Most other eligible mattresses and sleep products can ship free by parcel carrier. The product page and our team can confirm whether the item ships compressed, boxed, or by another method.
When will I receive a delivery date?
Timing depends on inventory and the assigned service. Local or white-glove orders are scheduled after eligibility and availability are confirmed; parcel orders receive carrier tracking.
Can you handle stairs, apartments, or gated communities?
Often, yes. Share access details before scheduling so we can confirm the appropriate service and any limitations.
Still deciding?
Let us confirm the best delivery path before you buy.
Tell us the product and ZIP code. We’ll explain what is free, what is included, and what to expect.