In-Home Placement
The delivery team brings the mattress beyond the front door to the room specified for the order, subject to access and service terms.
White glove mattress delivery is an in-home delivery service that can include room-of-choice placement, unpacking, setup and packaging removal. Texan Mattress haul-away is free on qualifying purchases of $999 or more when available; otherwise, the recycling charge is $50. Exact service depends on the order and destination.
The exact service is order-specific, but a white glove mattress delivery commonly includes several of the following steps:
The delivery team brings the mattress beyond the front door to the room specified for the order, subject to access and service terms.
When setup is included, the team removes packaging and places the mattress on a compatible existing support system or installs an eligible purchased base.
Qualifying services can include removal of the cartons, plastic and other delivery packaging after setup.
Yes. Free nationwide delivery is available on all items. Tempur-Pedic, Sealy and Stearns & Foster mattresses currently include free nationwide white-glove delivery, subject to address serviceability, access requirements and the written order terms.
The delivery method is not identical for every mattress. Other mattresses may ship by UPS, FedEx, freight or another carrier. We confirm the applicable carrier, any delivery fee, setup and haul-away service for the exact product and address.
For local service questions, contact the nearest store through our store-locations page. Magnolia-area shoppers can also call (832) 628-6375.
Scheduled in-home service. Depending on the order, it can include room placement, unpacking, setup, packaging removal and possibly old-mattress haul-away.
The mattress is delivered to the home or property but may not include room placement or setup.
A compressed mattress is shipped by a parcel or freight carrier. The customer typically moves, opens and sets up the mattress after delivery.
White glove service can be especially useful when the mattress is heavy, the bedroom is upstairs, an adjustable base also needs installation, or the shopper simply wants to avoid moving and unpacking a large mattress.
If mobility or lifting is a concern, ask specifically whether the order includes room-of-choice placement, setup and old-mattress removal rather than assuming those services are part of a generic “free delivery” offer.
Texan Mattress serves local shoppers through its Texas store network. For Magnolia and nearby northwest Houston communities, local delivery options may be available depending on the mattress and delivery address. For Huntsville orders or orders through the separately operated Montgomery showroom, use the appropriate location to confirm current local service.
Delivery timing can change with stock status, manufacturer fulfillment and destination. We do not recommend choosing a mattress based on a generic delivery-time promise; confirm the exact timeframe for the item you are purchasing.
Tempur-Pedic, Sealy and Stearns & Foster mattresses currently include free nationwide white-glove delivery. Other items also receive free nationwide delivery, but parcel or freight delivery does not include in-home setup unless stated in writing. Confirm the service method, access requirements and timing before purchase.
Haul-away is free on qualifying purchases of $999 or more when the service is available. Otherwise, the recycling charge is $50. Confirm the service for your order and address before purchase.
Setup may be available when an eligible adjustable base is purchased with the order. Confirm the exact installation service for the base and destination.
Timing depends on inventory, product, destination and delivery method. Local in-stock orders may move faster than special orders or manufacturer-fulfilled shipments. Ask for the current timeframe for the exact item.
Yes. Nationwide delivery options are available. The carrier, service level and any delivery fee vary by product and destination; contact Texan Mattress to confirm white-glove, parcel or freight service for the exact order.
Confirm room-of-choice placement, setup, packaging removal, old-mattress haul-away, stairs or access restrictions, delivery charge and the expected timeframe.